They pushed the show in the direction of making it more "soapy" so gone was Patrick Darling's humanity and fatherliness towards Nick. They were sacrificing character for story. Krause said he was happy with the switch, but I can't see how. I think they got new showrunners or something.
In other good news, if you've been hating "Heroes" lately, the original showrunner, Bryan Fuller, who went to the now cancelled "Pushing Daisies" may be returning. Apparently he was responsible for "Company Man" which everyone agrees was an awesome episode.
Story
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-George W. Bush, in Rome, July 22, 2001